• Please clean your machine at least once a month. See link below for instructions on cleaning your machine.
• Please, do NOT share your password! Not only is it a university violation, but it is simply not a wise thing to do. Users that share their log ons and passwords will have their access rights revoked.
• ALWAYS cross shred your checks in-house 14 calendar days after the check have been scanned. Using an outside agency is not an acceptable way of destroying your scanned checks.
• NEVER make copies or print scanned images of the checks or the reports. Confidential account numbers/information are on these items and they should not be printed or copied. NEVER stored PDF images of scanned checks on your computer.
• Checks should be deposited daily. Unless approved by Treasury, make sure your deposits are scanned and TRANSMITTED prior to 4:00 p.m. each day.
• Do not override the system on foreign items. If the check looks foreign, but has a US bank name, but does not have a MICR line, or account number on the bottom, it is more than likely foreign. If in doubt, please call!
• Do not override the system on duplicate checks.
• Keep your anti-virus scans current and active on your computer.
• If you need assistance, please contact Melissa Hartley at melhartl@iu.edu or 812-855-2930 or David Newsom at wnewsom@iu.edu or 812-855-9457.
• General Remote Capture instructions can be found here.
• How to clean your machine
• How to complete a transmission
• How to complete an existing deposit
• How to delete an existing deposit - deposit ticket only